Privacy Policy

Overview

Construction Junk Removal, LLC, a Florida limited liability company (“Construction Junk Removal,” “we,” “us,” or “our”), respects the privacy of people who visit ConstructionJunkRemoval.com, communicate with us, request an estimate, send photographs or project information, or otherwise interact with our services.

This Privacy Policy explains, in plain language, the categories of information we may collect, why we use it, when we may disclose it, how long we may retain it, the choices available to you, and the safeguards and governance principles that apply to our handling of information.

This Policy applies to information collected through ConstructionJunkRemoval.com and related web-based interactions that link to this Policy (collectively, the “Site”). It does not alter the terms of a separate written service agreement, estimate, work order, or other contract that expressly governs a particular transaction.

1. Our Privacy Principles

We intend to operate the Site according to the following principles:

• Purpose limitation. We seek to collect information for legitimate, disclosed business purposes.
• Data minimization. We aim to collect information that is reasonably relevant to the interaction, estimate, project, transaction, safety, compliance, or operation at issue.
• Truthful disclosures. We do not intend to describe privacy or security practices more broadly than we can reasonably support.
• Reasonable protection. We use administrative, technical, and organizational measures designed to protect information in light of the nature of the information and the manner in which it is used.
• Accountability. We may use service providers to support our operations, but we remain responsible for describing our practices accurately and for selecting providers appropriate to the function being performed.
• Consumer choice. Where applicable law provides access, correction, deletion, opt-out, appeal, or similar rights, we provide mechanisms for eligible individuals to exercise those rights.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Contact and identity information

Examples may include:

• name;
• telephone number;
• email address;
• business or organization name;
• preferred method of contact;
• information you provide to identify yourself or your project.

B. Project and estimate information

Examples may include:

• project location or service location;
• ZIP code;
• project type;
• debris or material type;
• approximate quantity, dimensions, volume, or weight;
• access conditions;
• timing or scheduling information;
• photographs or videos you choose to send;
• notes, descriptions, measurements, and other project details;
• contractor, property-management, commercial, or homeowner context you voluntarily provide.

Photographs may incidentally contain information unrelated to the project. Please avoid sending images of identification documents, financial records, medical information, passwords, private correspondence, people who do not need to appear in the image, or other sensitive information that is not necessary for us to understand the project.

C. Communications

If you call, text, email, submit information through the Site, or otherwise communicate with us, we may receive the content of the communication and related metadata.

If you activate a Text Photos link on the Site, the Site may open the messaging application configured on your device. Opening that application does not itself mean that a message has been sent to or received by Construction Junk Removal. Information contained in an SMS or MMS is transmitted only when you choose to send it through your messaging provider.

D. Transaction and service information

If you become a customer, we may maintain information reasonably necessary to administer an estimate, schedule work, document scope, manage a service relationship, support billing, address disputes, comply with law, or maintain business records.

Payment-card or other payment information may be processed by a payment processor rather than stored directly by us. If payment functionality is introduced, the applicable interface and privacy disclosures should identify the relevant processor and practices.

E. Device, browser, and usage information

When you use the Site, hosting infrastructure, security systems, browsers, servers, and similar technologies may automatically process technical information such as:

• IP address;
• browser type;
• device type;
• operating system;
• referring or requested URL;
• date and time of a request;
• approximate location derived from an IP address;
• diagnostic, security, or performance information;
• cookie, storage, or similar identifiers where used.

The specific technologies used on the Site may change as the Site is improved. Our Cookies Policy describes these technologies in greater detail.

F. Information from other sources

We may receive information from a customer, contractor, property manager, business partner, service provider, or another person who is legitimately coordinating a project or requesting services.

3. How We Use Information

We may use information for legitimate business purposes including to:

• respond to inquiries;
• understand a project or service request;
• prepare or support an estimate;
• review photos, measurements, access conditions, and project descriptions;
• communicate about requested services;
• schedule, coordinate, document, or administer work;
• operate, maintain, secure, troubleshoot, and improve the Site;
• prevent fraud, misuse, abuse, or security incidents;
• keep appropriate business, tax, accounting, legal, and operational records;
• enforce agreements and protect legal rights;
• comply with applicable law, regulation, legal process, or governmental request;
• evaluate Site performance and usability when lawful analytics tools are enabled;
• establish, exercise, or defend legal claims;
• perform other activities reasonably necessary to provide a service you request.

We do not intend to use information for a materially different purpose without providing any notice or obtaining any consent required by applicable law.

4. Photographs, Videos, and Project Media

Project photographs are especially useful in construction-debris estimating because they can help communicate material type, pile size, access constraints, loading conditions, stairs, elevators, gates, parking, staging limitations, or other visible site conditions.

When you voluntarily send photographs or videos to us for an estimate or project discussion, you represent that you have the right to provide that material for that purpose.

We do not treat the submission of project photos as permission to use those photos in advertising, case studies, social media, promotional materials, or public portfolios. Any promotional use requiring permission should be handled separately.

5. When We May Disclose Information

We may disclose information in the following circumstances.

Service providers

We may provide information to vendors that perform functions on our behalf, such as website hosting, cybersecurity, communications, data storage, customer-management systems, payment processing, analytics, professional services, or other operational support.

We expect service providers to receive only information reasonably related to the function they perform and to handle it subject to contractual, legal, or professional obligations appropriate to the relationship.

Business and professional advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, or other professional advisers where reasonably necessary.

Legal, safety, and rights-protection purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• comply with law, regulation, subpoena, court order, or lawful process;
• respond to a government or regulatory request;
• protect the rights, property, safety, or security of Construction Junk Removal, our customers, users, or others;
• detect, investigate, or prevent fraud, misuse, security incidents, or unlawful activity;
• establish, exercise, or defend legal claims.

Corporate transactions

If Construction Junk Removal is involved in a merger, acquisition, financing, reorganization, sale of assets, change of control, bankruptcy, or similar transaction, information may be disclosed or transferred as part of diligence, negotiation, or completion of that transaction, subject to applicable law and appropriate confidentiality protections.

At your direction

We may disclose information when you direct us or provide authorization to do so.

6. Sale and Sharing of Personal Information

Construction Junk Removal does not intend to operate as a data broker.

As of the Effective Date, we do not sell personal information for monetary consideration, and we do not intentionally share personal information for cross-context behavioral advertising.

Privacy laws in some jurisdictions define “sale,” “sharing,” “targeted advertising,” or similar terms more broadly than ordinary commercial usage. If our practices change or we activate technology that creates an applicable opt-out right, we will update our disclosures and provide the legally required choice mechanisms.

Regardless of whether a particular law applies to Construction Junk Removal, visitors may review our Do Not Sell or Share My Personal Information page for additional information and available request mechanisms.

7. Cookies and Similar Technologies

The Site may use cookies, local storage, server logs, pixels, or similar technologies that are necessary or useful for security, functionality, preferences, diagnostics, or performance.

If you choose to allow optional analytics, the Site uses Google Analytics 4 to measure visits and understand aggregate Site usage. Google Analytics may process device, browser, approximate location derived from IP address, requested page, referral, interaction, and diagnostic information and may set the analytics cookies described in our Cookies Policy. This implementation does not enable Google Ads, remarketing, advertising personalization, Google Signals advertising features, cross-domain measurement, or User-ID, and we do not send names, contact details, project details, SMS content, photographs, or privacy-request content to Google Analytics.

We do not want a generic cookie banner to make promises that do not match the Site's actual technology. Accordingly, cookie disclosures and controls should reflect the tools actually deployed.

See our Cookies Policy for additional information.

8. Data Retention

We retain information for no longer than reasonably necessary for the purposes for which it is processed, taking into account:

• the nature of the interaction;
• whether an estimate or service relationship exists;
• operational and recordkeeping needs;
• fraud and security considerations;
• tax, accounting, insurance, contractual, and legal obligations;
• applicable limitation periods;
• dispute-resolution needs.

Different categories of information may have different retention periods.

We may retain deidentified, aggregated, or otherwise non-identifiable information where permitted by law.

9. Information Security

No website, network, transmission method, or storage system can be guaranteed to be completely secure.

We use safeguards designed to be reasonable in light of the nature of the information and the systems involved. These may include access controls, secure hosting practices, software maintenance, dependency management, environment separation, logging, vendor controls, and other administrative or technical measures appropriate to the Site.

You are responsible for using reasonable care when transmitting information to us. Do not send passwords, Social Security numbers, banking credentials, full payment-card information, medical records, or other highly sensitive information through ordinary Site forms, email, or text messages unless we specifically provide an appropriate and authorized method.

10. Your Privacy Choices and Rights

Depending on where you reside and whether a particular privacy law applies to Construction Junk Removal or to the processing at issue, you may have rights to:

• confirm whether we process personal information about you;
• request access to certain personal information;
• request correction of inaccurate information;
• request deletion, subject to legal exceptions;
• request a portable copy of certain information;
• opt out of certain sales, sharing, targeted advertising, or profiling;
• limit certain uses or disclosures of sensitive personal information;
• withdraw consent where processing is based on consent;
• appeal certain decisions concerning a privacy request;
• receive equal service and not be unlawfully discriminated against for exercising a privacy right.

These rights are not absolute. Applicable law may permit or require us to deny, limit, or retain information in particular circumstances.

How to submit a privacy request

Use the privacy-request mechanism made available through ConstructionJunkRemoval.com.

We may take reasonable steps to verify a request before disclosing, correcting, or deleting information. Verification information will be used for the verification process and related legal or security purposes.

Where applicable, an authorized agent may submit a request on your behalf. We may require evidence of the agent's authority and, where legally permitted, direct confirmation or verification from you.

11. State-Specific Privacy Rights

Privacy rights vary by jurisdiction. We intend to honor applicable rights required by law.

California

If Construction Junk Removal is subject to the California Consumer Privacy Act, as amended (“CCPA”), eligible California residents may have rights that include access/knowledge, deletion, correction, portability, opt-out of sale or sharing, limitation of certain uses of sensitive personal information, and non-discrimination.

Our Do Not Sell or Share My Personal Information page provides additional information.

If the Site recognizes a legally valid opt-out preference signal, including a Global Privacy Control signal where applicable, the Site should process that signal as required by law and the technology actually deployed.

Florida

Florida law includes requirements concerning protection of personal information and, for entities and processing activities within the scope of Florida's data-privacy statutes, may provide additional consumer rights and controller obligations.

We will apply Florida requirements to the extent they are applicable to Construction Junk Removal and the processing at issue.

Other states

Residents of other states may have similar rights under applicable comprehensive privacy laws. We will evaluate and respond to requests under the law applicable to the requester and processing activity.

12. Children's Privacy

The Site and our services are directed to adults seeking construction-debris-related information or services. They are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through the Site.

If you believe a child has provided personal information to us through the Site without appropriate authorization, please use our privacy-request mechanism.

13. Third-Party Websites and Services

The Site may link to websites, maps, government resources, facilities, services, or other third-party resources that we do not operate.

A link does not make Construction Junk Removal responsible for the privacy, security, accuracy, or practices of the third party. Review the privacy terms of a third-party service before providing information to it.

14. International Visitors

Construction Junk Removal is a United States company and the Site is principally directed to users and projects in the United States.

If you access the Site from another jurisdiction, your information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, vendors, legal obligations, or data practices change.

The “Last Updated” date should be changed only when a meaningful review or substantive update occurs.

If a change materially affects the way personal information is handled, we will provide any additional notice required by applicable law.

16. Contact and Privacy Requests

Construction Junk Removal, LLC is the entity responsible for this Privacy Policy.

Construction Junk Removal, LLC Florida limited liability company ConstructionJunkRemoval.com

For privacy requests, use the privacy-request method provided on ConstructionJunkRemoval.com.

We intentionally do not publish a physical business address in this online policy. If applicable law requires a different contact method for a particular request or jurisdiction, the Site should provide that legally appropriate method before launch.